About Us

PuTwo (LifePlus) is the offline chain retail store brand that started on year 2013 from HongKong, after 10 month of operation that we have 200+ offline retail store in operation which covered most of the major city in China and continue expansion. PuTwo (LifePlus) is a business model to deliver high quality products directly from manufacture to end user to offer the best quality product with reasonable price.


Customer Service


30-day money-back guarantee for any reason 

For 30 days after the date of purchase, return your undamaged PuTwo (LifePlus) product and receive a full refund for ANY reason.

12-month warranty for quality-related issues

For 12 months after the date of purchase, 

we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. 

Reminder: Be sure to use your product as directed. 


Free user support

Need anything from PuTwo 

Contact our world-class, friendly support team for quick solutions.


• Our returns and exchange service is limited to all purchases made from PuTwo (LifePlus) . If you purchased through a different retailer, please contact them directly.

 (Unauthorized reselling of PuTwo (LifePlus) products is prohibited.)


• Warranty-related shipping costs can only be covered in the country of purchase.

 If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. 

 Alternatively, we can offer a 20% refund of the item's purchase price without the need to return.

• If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return. 

 Friendly reminder: In the event our exchange policy changes, we’ll be sure to update this page.

Please contact us if there is any question regarding PuTwo (LifePlus) products